{"id":9458,"date":"2021-08-25T07:26:28","date_gmt":"2021-08-25T05:26:28","guid":{"rendered":"https:\/\/marcaymercado.com\/website\/?page_id=9458"},"modified":"2025-11-17T16:19:58","modified_gmt":"2025-11-17T15:19:58","slug":"soporte","status":"publish","type":"page","link":"https:\/\/marcaymercado.com\/website\/soporte\/","title":{"rendered":"SOPORTE"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column]\n\t\t<div id=\"wd-68549f8ba2503\" class=\"title-wrapper wd-wpb wd-set-mb reset-last-child  wd-rs-68549f8ba2503 wd-title-color-primary wd-title-style-underlined text-center vc_custom_1750376358512 wd-underline-colored\">\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title  wd-font-weight- wd-fontsize-xxl\" >\u00bfComo podemos ayudarte?<\/h4>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\n\t\t<\/div>\n\t\t\n\t\t\t\t\t<div class=\"wd-el-search wd-wpb woodmart-ajax-search  wd-rs-68549fbc4d663 wd-color-dark  \">\n\t\t\t\t\t\t\t<div class=\"wd-search-form\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<form role=\"search\" method=\"get\" class=\"searchform  wd-style-with-bg woodmart-ajax-search\" action=\"https:\/\/marcaymercado.com\/website\/\"  data-thumbnail=\"0\" data-price=\"0\" data-post_type=\"post\" data-count=\"3\" data-sku=\"0\" data-symbols_count=\"3\">\n\t\t\t\t\t<input type=\"text\" class=\"s\" placeholder=\"Search for posts\" value=\"\" name=\"s\" aria-label=\"Search\" title=\"Search for posts\" required\/>\n\t\t\t\t\t<input type=\"hidden\" name=\"post_type\" value=\"post\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"wd-clear-search wd-hide\"><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<button type=\"submit\" class=\"searchsubmit\">\n\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\tSearch\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t<\/form>\n\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"search-results-wrapper\">\n\t\t\t\t\t\t<div class=\"wd-dropdown-results wd-scroll wd-dropdown\">\n\t\t\t\t\t\t\t<div class=\"wd-scroll-content\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t[vc_row_inner][vc_column_inner width=\u00bb1\/4&#8243;][\/vc_column_inner][vc_column_inner width=\u00bb1\/4&#8243;][\/vc_column_inner][vc_column_inner width=\u00bb1\/4&#8243;][\/vc_column_inner][vc_column_inner width=\u00bb1\/4&#8243;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row gap=\u00bb15&#8243; woodmart_stretch_content=\u00bbsection-stretch\u00bb css=\u00bb.vc_custom_1750376119414{padding-bottom: 30px !important;background-color: #DF0209 !important;}\u00bb woodmart_css_id=\u00bb68549eae6d175&#8243; responsive_spacing=\u00bbeyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2ODU0OWVhZTZkMTc1Iiwic2hvcnRjb2RlIjoidmNfcm93IiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnt9fX0=\u00bb mobile_bg_img_hidden=\u00bbno\u00bb tablet_bg_img_hidden=\u00bbno\u00bb woodmart_parallax=\u00bb0&#8243; woodmart_gradient_switch=\u00bbno\u00bb woodmart_box_shadow=\u00bbno\u00bb wd_z_index=\u00bbno\u00bb woodmart_disable_overflow=\u00bb0&#8243; row_reverse_mobile=\u00bb0&#8243; row_reverse_tablet=\u00bb0&#8243;][vc_column width=\u00bb1\/2&#8243; woodmart_css_id=\u00bb68549e4d3104b\u00bb parallax_scroll=\u00bbno\u00bb woodmart_sticky_column=\u00bbfalse\u00bb wd_collapsible_content_switcher=\u00bbno\u00bb wd_column_role_offcanvas_desktop=\u00bbno\u00bb wd_column_role_offcanvas_tablet=\u00bbno\u00bb wd_column_role_offcanvas_mobile=\u00bbno\u00bb wd_column_role_content_desktop=\u00bbno\u00bb wd_column_role_content_tablet=\u00bbno\u00bb wd_column_role_content_mobile=\u00bbno\u00bb mobile_bg_img_hidden=\u00bbno\u00bb tablet_bg_img_hidden=\u00bbno\u00bb woodmart_parallax=\u00bb0&#8243; woodmart_box_shadow=\u00bbno\u00bb responsive_spacing=\u00bbeyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2ODU0OWU0ZDMxMDRiIiwic2hvcnRjb2RlIjoidmNfY29sdW1uIiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnt9fX0=\u00bb mobile_reset_margin=\u00bbno\u00bb tablet_reset_margin=\u00bbno\u00bb wd_z_index=\u00bbno\u00bb]\n\t\t<div id=\"wd-691b3c609d5df\" class=\"title-wrapper wd-wpb wd-set-mb reset-last-child  wd-rs-691b3c609d5df wd-title-color-alt wd-title-style-default text-center  wd-underline-colored\">\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"title-subtitle  subtitle-color-alt font-default subtitle-style-default wd-font-weight- wd-fontsize-xs\">Puedes tambien comunicarte con nosotros, por el chat en Linea, donde nuestros agentes estan constantemente respondiendo preguntas y consultas del servicio.<\/div>\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title  wd-font-weight- wd-fontsize-xl\" >SOPORTE EN LINEA<\/h4>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\n\t\t<\/div>\n\t\t\n\t\t<div id=\"wd-691b3d0521fec\" class=\" wd-rs-691b3d0521fec vc_custom_1763392788296 wd-button-wrapper text-center\"><a href=\"https:\/\/api.whatsapp.com\/send?phone=59170925412&text=Hola,%20por%20favor%20mas%20informacion\" title=\"Soporte Online\" class=\"btn btn-color-black btn-style-3d btn-shape-rectangle btn-size-small\">CONT\u00c1CTANOS<\/a><\/div>[\/vc_column][vc_column width=\u00bb1\/2&#8243; woodmart_css_id=\u00bb6844f953c5262&#8243; parallax_scroll=\u00bbno\u00bb woodmart_sticky_column=\u00bbfalse\u00bb wd_collapsible_content_switcher=\u00bbno\u00bb wd_column_role_offcanvas_desktop=\u00bbno\u00bb wd_column_role_offcanvas_tablet=\u00bbno\u00bb wd_column_role_offcanvas_mobile=\u00bbno\u00bb wd_column_role_content_desktop=\u00bbno\u00bb wd_column_role_content_tablet=\u00bbno\u00bb wd_column_role_content_mobile=\u00bbno\u00bb mobile_bg_img_hidden=\u00bbno\u00bb tablet_bg_img_hidden=\u00bbno\u00bb woodmart_parallax=\u00bb0&#8243; woodmart_box_shadow=\u00bbno\u00bb responsive_spacing=\u00bbeyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2ODQ0Zjk1M2M1MjYyIiwic2hvcnRjb2RlIjoidmNfY29sdW1uIiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnt9fX0=\u00bb mobile_reset_margin=\u00bbno\u00bb tablet_reset_margin=\u00bbno\u00bb wd_z_index=\u00bbno\u00bb]\n\t\t<div id=\"wd-691b3c6f30330\" class=\"title-wrapper wd-wpb wd-set-mb reset-last-child  wd-rs-691b3c6f30330 wd-title-color-alt wd-title-style-default text-center  wd-underline-colored\">\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"title-subtitle  subtitle-color-alt font-default subtitle-style-default wd-font-weight- wd-fontsize-xs\">Escribenos si necesitas de nuestros servicios y con gusto atenderemos tu Consulta. Paginas webs, alojamiento web y\/o tiendas online.<\/div>\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title  wd-font-weight- wd-fontsize-xl\" >TIENES ALGUNA CONSULTA?<\/h4>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\n\t\t<\/div>\n\t\t\n\t\t<div id=\"wd-684615bbc8127\" class=\" wd-rs-684615bbc8127 vc_custom_1749423562270 wd-button-wrapper text-center\"><a href=\"https:\/\/marcaymercado.com\/website\/contacto\/\" title=\"CONTACTO\" class=\"btn btn-color-black btn-style-3d btn-shape-rectangle btn-size-small\">CONT\u00c1CTANOS<\/a><\/div>[\/vc_column][\/vc_row][vc_row][vc_column]\n\t\t<div id=\"wd-68549f29a993f\" class=\"title-wrapper wd-wpb wd-set-mb reset-last-child  wd-rs-68549f29a993f wd-title-color-primary wd-title-style-underlined text-center vc_custom_1750376263113 wd-underline-colored\">\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title  wd-font-weight- wd-fontsize-xxl\" >CON MYM NUNCA ESTAS SOLO<\/h4>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\n\t\t<\/div>\n\t\t\n\t\t[vc_column_text css=\u00bb\u00bb woodmart_inline=\u00bbno\u00bb text_larger=\u00bbno\u00bb]El <strong data-start=\"3\" data-end=\"22\">soporte t\u00e9cnico<\/strong> es <strong data-start=\"26\" data-end=\"41\">fundamental<\/strong> para el buen funcionamiento de p\u00e1ginas web, correos corporativos y sistemas digitales. Aqu\u00ed te explico <strong data-start=\"145\" data-end=\"170\">por qu\u00e9 es importante<\/strong>, enfoc\u00e1ndome en tres \u00e1reas clave: <strong data-start=\"205\" data-end=\"269\">p\u00e1ginas web, correos corporativos, mantenimiento y seguridad<\/strong>.[\/vc_column_text][vc_row_inner][vc_column_inner width=\u00bb1\/2&#8243;][vc_column_text css=\u00bb\u00bb woodmart_inline=\u00bbno\u00bb text_larger=\u00bbno\u00bb]<\/p>\n<h3 data-start=\"277\" data-end=\"302\">\ud83d\udd27 1. <strong data-start=\"287\" data-end=\"302\">P\u00e1ginas Web<\/strong><\/h3>\n<p data-start=\"303\" data-end=\"339\"><strong data-start=\"303\" data-end=\"339\">Importancia del soporte t\u00e9cnico:<\/strong><\/p>\n<ul data-start=\"340\" data-end=\"694\">\n<li data-start=\"340\" data-end=\"466\">\n<p data-start=\"342\" data-end=\"466\"><strong data-start=\"342\" data-end=\"375\">Resoluci\u00f3n de fallas r\u00e1pidas:<\/strong> Si tu web se cae o tiene errores, el soporte lo soluciona para evitar p\u00e9rdida de clientes.<\/p>\n<\/li>\n<li data-start=\"467\" data-end=\"597\">\n<p data-start=\"469\" data-end=\"597\"><strong data-start=\"469\" data-end=\"500\">Actualizaciones necesarias:<\/strong> Asegura que el sitio est\u00e9 al d\u00eda con tecnolog\u00edas actuales, mejorando velocidad y compatibilidad.<\/p>\n<\/li>\n<li data-start=\"598\" data-end=\"694\">\n<p data-start=\"600\" data-end=\"694\"><strong data-start=\"600\" data-end=\"627\">Optimizaci\u00f3n constante:<\/strong> Mejora el rendimiento, tiempos de carga y experiencia del usuario.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"696\" data-end=\"699\" \/>\n<h3 data-start=\"701\" data-end=\"735\">\ud83d\udce7 2. <strong data-start=\"711\" data-end=\"735\">Correos Corporativos<\/strong><\/h3>\n<p data-start=\"736\" data-end=\"772\"><strong data-start=\"736\" data-end=\"772\">Importancia del soporte t\u00e9cnico:<\/strong><\/p>\n<ul data-start=\"773\" data-end=\"1144\">\n<li data-start=\"773\" data-end=\"906\">\n<p data-start=\"775\" data-end=\"906\"><strong data-start=\"775\" data-end=\"819\">Evita interrupciones en la comunicaci\u00f3n:<\/strong> El soporte garantiza que los correos funcionen correctamente, sin errores ni bloqueos.<\/p>\n<\/li>\n<li data-start=\"907\" data-end=\"1032\">\n<p data-start=\"909\" data-end=\"1032\"><strong data-start=\"909\" data-end=\"958\">Recuperaci\u00f3n de correos perdidos o hackeados:<\/strong> Ayuda a recuperar cuentas, restablecer contrase\u00f1as y evitar filtraciones.<\/p>\n<\/li>\n<li data-start=\"1033\" data-end=\"1144\">\n<p data-start=\"1035\" data-end=\"1144\"><strong data-start=\"1035\" data-end=\"1065\">Configuraci\u00f3n profesional:<\/strong> Asegura que los correos est\u00e9n bien configurados en dispositivos m\u00f3viles y PCs.<\/p>\n<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=\u00bb1\/2&#8243;][vc_column_text css=\u00bb\u00bb woodmart_inline=\u00bbno\u00bb text_larger=\u00bbno\u00bb]<\/p>\n<h3 data-start=\"1151\" data-end=\"1182\">\ud83d\udee0 3. <strong data-start=\"1161\" data-end=\"1182\">Mantenimiento Web<\/strong><\/h3>\n<p data-start=\"1183\" data-end=\"1219\"><strong data-start=\"1183\" data-end=\"1219\">Importancia del soporte t\u00e9cnico:<\/strong><\/p>\n<ul data-start=\"1220\" data-end=\"1538\">\n<li data-start=\"1220\" data-end=\"1341\">\n<p data-start=\"1222\" data-end=\"1341\"><strong data-start=\"1222\" data-end=\"1271\">Actualizaciones de plugins, temas y sistemas:<\/strong> Previene fallos o vulnerabilidades que surgen con versiones antiguas.<\/p>\n<\/li>\n<li data-start=\"1342\" data-end=\"1449\">\n<p data-start=\"1344\" data-end=\"1449\"><strong data-start=\"1344\" data-end=\"1378\">Prevenci\u00f3n de errores futuros:<\/strong> Se identifican y corrigen problemas antes de que causen da\u00f1os mayores.<\/p>\n<\/li>\n<li data-start=\"1450\" data-end=\"1538\">\n<p data-start=\"1452\" data-end=\"1538\"><strong data-start=\"1452\" data-end=\"1484\">Copia de seguridad (backup):<\/strong> Permite restaurar la web en caso de p\u00e9rdida de datos.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"1540\" data-end=\"1543\" \/>\n<h3 data-start=\"1545\" data-end=\"1568\">\ud83d\udd10 4. <strong data-start=\"1555\" data-end=\"1568\">Seguridad<\/strong><\/h3>\n<p data-start=\"1569\" data-end=\"1605\"><strong data-start=\"1569\" data-end=\"1605\">Importancia del soporte t\u00e9cnico:<\/strong><\/p>\n<ul data-start=\"1606\" data-end=\"1977\">\n<li data-start=\"1606\" data-end=\"1756\">\n<p data-start=\"1608\" data-end=\"1756\"><strong data-start=\"1608\" data-end=\"1674\">Protecci\u00f3n contra ataques cibern\u00e9ticos (hackers, virus, spam):<\/strong> El soporte aplica medidas como firewalls, escaneo de malware, y certificados SSL.<\/p>\n<\/li>\n<li data-start=\"1757\" data-end=\"1852\">\n<p data-start=\"1759\" data-end=\"1852\"><strong data-start=\"1759\" data-end=\"1782\">Control de accesos:<\/strong> Gestiona qui\u00e9n puede entrar al panel de administraci\u00f3n y desde d\u00f3nde.<\/p>\n<\/li>\n<li data-start=\"1853\" data-end=\"1977\">\n<p data-start=\"1855\" data-end=\"1977\"><strong data-start=\"1855\" data-end=\"1879\">Monitoreo constante:<\/strong> Se detectan comportamientos sospechosos y se act\u00faa antes de que afecten la operaci\u00f3n del negocio.<\/p>\n<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_row_inner][vc_column_inner width=\u00bb1\/4&#8243;][\/vc_column_inner][vc_column_inner width=\u00bb1\/4&#8243;][\/vc_column_inner][vc_column_inner width=\u00bb1\/4&#8243;][\/vc_column_inner][vc_column_inner width=\u00bb1\/4&#8243;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row gap=\u00bb15&#8243; woodmart_stretch_content=\u00bbsection-stretch\u00bb css=\u00bb.vc_custom_1750376119414{padding-bottom: 30px !important;background-color: #DF0209 !important;}\u00bb 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